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  • Do we have to pay a licensing fee (royalties) for a competition performance?

    • February 6, 2018
    • Concord Theatricals

    Yes, all performances before an audience are subject to licensing fees.   Our definition of a performance requiring legal authorisation and payment of author royalties (licensing fees) is any performance in front of an audience:  Regardless of whether or not admission is charged;  Whether the performance is public or private;  Whether…

  • I’m a teacher and we are using the play in my class. Do I need to pay licensing fees?

    • Concord Theatricals

    Licensing fees are not charged, and authorisation is not required if you are performing copyrighted materials within a classroom setting in which only the instructor of the class and those students enrolled in that specific class are present during use. You do not need to apply for a licence for…

  • What exactly is a “public performance,” and how do I know if I need to pay royalties?

    • Concord Theatricals

    Our definition of a performance requiring legal authorisation and payment of author royalties (licensing fees) is any performance in front of an audience:  Regardless of whether or not admission is charged;  Whether the performance is public or private;  Whether or not it is for charity or gain.  If an audience…

  • My school needs all invoices to reflect a purchase order number and a date after the PO was generated. How can I get a new invoice with this information?

    • Concord Theatricals

    You can easily update your invoices through your Concord Theatricals account. Under “My Licence Requests,” click the option to “Pay Now” and select “Purchase order.”  Enter the PO number in the field provided and a new invoice will be generated with today’s date.  Unfortunately, retail invoices are unable to be…

  • Can I put scripts and licensing on the same purchase order? Can you put my script order and performance fees on one invoice?

    • Concord Theatricals

    Combining a script order and performance fees onto a single purchase order may delay processing of your order as we cannot accept a purchase order as payment for a performance licence.  Unfortunately, script orders and licensing cannot be combined onto a single invoice.  If you wish to pay for more…

  • There is a backordered item on my invoice, when can I expect this?

    • Concord Theatricals

    At this time, Concord Theatricals does not have a formal backorder policy.  Please feel free to email [email protected] with any further questions.

  • I need a copy of an invoice, can I get one?

    • Concord Theatricals

    Not a problem – you can simply log into your Concord Theatricals account, go to My Orders and print out a copy, or contact us at 020 7054 7298.

  • I don’t see a particular title up on your website, do you still carry it?

    • Concord Theatricals

    We carry a great deal of titles and are constantly expanding our listings every day. However, if you cannot a locate a particular product or title, please send an email to [email protected].

  • I’m having problems logging into my account on the website, what should I do?

    • Concord Theatricals

    First, you should check to make sure you have entered the correct email and password. If you think that the password is correct and the email is incorrect, then you may have signed up with a different email address. If you think that the email is correct and the password…

  • How long will it take to receive my order?

    • Concord Theatricals

    Orders will normally be dispatched within 2 business days of receipt of your order (business hours are Monday to Friday 9.30 am to 5.30 pm). This includes products held in stock and those produced Print on Demand (all Concord Theatricals publications are POD). There is no additional shipping charge for…

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