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CANCELLATIONS/DATE CHANGES
How do I let you know I plan to change or cancel my production?
Can I get my money back if I cancel my production (or a performance)?
I need to change my performance dates/venue/ticket prices. How do I change my licence and will this affect my fees?
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CHANGING THE SCRIPT
Can I make changes to the script for my production?
How do I get permission to cut a play?
Do I have to follow the stage directions?
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CONCORD READER+
How do I create a Concord Reader+ account?
Can I purchase ePlays on the Concord Theatricals website to read on Concord Reader+?
How do I access my digital purchases (ePlays or digital perusals)?
Can I purchase Digital Perusals on the Concord Theatricals website to read on Concord Reader+?
Group Perusals
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COPYING AND VIDEO TAPE RIGHTS
Can I film my production? Can I make an archival recording of a performance?
Can I use the artwork on the cover of the script for my advertisements/programmes?
Can I make photocopies of the script now that I have the performance rights?
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FRINGE, FESTIVALS AND COMPETITIONS
Competition pieces, cuttings, monologues/excerpts
We’re applying to lots of venues on the All-Ireland Festival circuit, but I can only put one venue on the application. What do I do?
Why is my Edinburgh Festival licence application taking so long?
We’re applying to perform at the Edinburgh Festival, we need a licence but won’t have a confirmed venue until later, how do we apply?
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LICENSING
Getting Started
Do I need to order scripts, or will you send them automatically once I have my licence? Do I have to buy scripts for all of my actors?
Why have I received all my music, but no libretti (scripts)?
How do I change some of the information that is on my licence (ex. number of performances, dates of performances, ticket price, etc.)?
How to Apply for Rights
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MUSICALS
I am interested in producing a Concord Theatricals musical, but I would like to see the piano-conductor score and a script before I decide on a show. What do I do?
I would like to perform a Concord Theatricals musical! How do I go about obtaining the performance rights?
I have obtained a license through Concord Theatricals. When will I receive my rental materials? What if I need them earlier?
Why have I received all my music, but no libretti (scripts)?
My organisation is on the top of every page of the materials. Do I have to return my materials? Can I make marks on the rental materials?
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OBTAINING PERMISSION
What exactly is a “public performance,” and how do I know if I need to pay royalties?
I’m a teacher and we are using the play in my class. Do I need to pay licensing fees?
Do we have to pay a licensing fee (royalties) for a competition performance?
What are the fees per performance?
I was told the show I’m interested in is “restricted” – what does that mean?
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ORDER ENQUIRIES
Where is my order?
How can I pay for my order?
How long will it take to receive my order?
I’m having problems logging into my account on the website, what should I do?
I don’t see a particular title up on your website, do you still carry it?
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VIRTUAL PERFORMANCES AND DIGITAL RIGHTS
Are virtual performances and/or digital rights available for all titles?
What’s the difference between virtual performances and digital rights?
How do I apply for a virtual performance?
How do I apply for additional digital rights?
Are we allowed to make an archival recording of a past production available for streaming or online viewing?
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